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Refund Policy

STANDARD REFUND TERMS

Products purchased from Sospenalties.com, may be refunded only if cancelled within the following timeframe:

  •  Annual Plan - Within 30 days of the date of the transaction

  • One Time Service - Within 48 hours of the date of the transaction.

SEP Guide line e-book- cannot be refunded once downloaded.

“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Sospenalties.com,  in accordance with the terms and conditions of the applicable product or service agreement (see here).

You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.

Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance.  Please see below for refund terms applicable to such products.

This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.

 

Get Started Service (Purchasing the SEP E-Book)

If downloading of SEP E-Book already been performed, then it is non-refundable.

 

Search Engine Penalties Recovery Services

You can cancel Search Engine Penalties Recovery Services at any time and we will not bill you for future months. However, you will not be refunded the cost of the present or past months since the service has already been performed. If you cancel Search Engine Penalties Recovery Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future months.

 

Constant Monitoring Services

You can cancel Constant Monitoring Services at any time and we will not bill you for next year. However, you will not be refunded the cost of the present or past year since the service has already been performed. If you cancel Constant Monitoring Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund. After 48 hours, however, you are responsible for paying for that year, but will not be billed for next year.